The entire staff at Elite Homes has taken great pride in building your new home and would like to thank you for choosing Elite Homes.
The downloadable customer care manual below provides you with important information about your new home, its limited warranty, and our customer care procedures.
The customer care section of the manual describes our customer care procedures, which are the procedures you will use to obtain service under your Home Owner’s Limited Warranty that was provided to you at the closing. It also contains procedures to use in case you need emergency repairs to your house.
You may submit your request for non-emergency service online using the form below or download a printable copy of the request for service form at the bottom of this page.
Submit Your Service Request Online
Prior to submitting your request, we suggest you review the Home Owner’s Limited Warranty and NAHB Performance Standards to assist in determining if the item is potentially covered by the Home Owner’s Limited Warranty, a separate manufacturer’s warranty, or if it is your maintenance responsibility.