Submit Your Service Request Online
Upon successful form submission you will received a confirmation email. Please ensure you check your junk folder and add [email protected] to your safe senders list. Prior to submitting your request, we suggest you review the Home Owner’s Limited Warranty and NAHB Performance Standards to assist in determining if the item is potentially covered by the Home Owner’s Limited Warranty, a separate manufacturer’s warranty, or if it is your maintenance responsibility.
Please note that our on-site sales and construction personnel are not equipped to accept service requests in your community.
Emergency Warranty Service
In case of urgent warranty issues (plumbing, electrical, or heating/AC), we have a list of service providers on your electrical panel.
Normal Business Hours:
Mon – Fri 8am – 4pm:
Emergency After Hours: